What We Offer
Seamless Technologies' Professional Services group offers a wide variety of solutions for customers.
- Event filtering
- Rule development for service modeling
- Custom knowledge module development
- Process consulting
- Integration of event sources
Seamless Event and Service Impact Connector Overview
Seamless Technologies integrates multiple systems and application monitoring tools that generate high volumes of unfiltered, uncoordinated events to work from one view. This comprehensive visibility allows you to diagnose and resolve incidents before users report an incident to the service desk. Our connectors reduce repetitive event isolation and resolution tasks and integrate and escalate events to the service desk based on business importance. Some of the key benefits to our connectors are:
- Bi-directional data flow and event synchronization
- Comprehensive visibility for enterprise-wide event management and service impact management
- Customizable event filtering and translation mapping
- API based and mulithreaded technology to ensure optimum performance and handling of volume
- OOB mapping, default reconciliation and under 1 day start to finish installation
Seamless Technologies Event and Service Impact Connectors
Microsoft System Center Operations Manager 2007(OpsMgr 2007) to BMC Event Manager (BEM)
Microsoft Operations Manager (MOM2000 or MOM2005) to BMC Event Manager (BEM)
Microsoft Operations Manager (MOM) to BMC Performance Manager (Patrol)
Microsoft System Center Operations Manger 2007 (OpsMgr 2007) to BMC Performance Manager (Patrol)
More Seamless Products
TL1 Devices to BMC Event Manager
Delivers Comprehensive Visibility and Management of IT Systems
BMC customers who use both a Transaction Language 1 (TL1) protocol and BMC Event Manager can take TL1 formatted messages from any TL1 supported device via a persistent socket connection and inject the events into the BMC infrastructure via the BMC Event Manager API.
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BMC customers who use both a Transaction Language 1 (TL1) protocol and BMC Event Manager can take TL1 formatted messages from any TL1 supported device via a persistent socket connection and inject the events into the BMC infrastructure via the BMC Event Manager API.
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Key Functionality
- Guaranteed delivery and translation of Network Element TL1 Autonomous messages into BMC Event Manager events
- Supports customizable BMC Event Manager event slots and ships with default rules for reduplication, correlation, and selection criteria
- Multiple connectors can be in operation simultaneously to automatically load balance the event integration and handle volumes up to 1000's of network elements
- Supports BEM HA features
- Easy configuration to adapter for different vendor's TL1 devices
- Supports network element connection keep-alive and reconnection to network elements
Benefits
- Generate and identify the source of autonomous messages to report alarms or events
- Seamless' bridge handles different login procedures and stores login chat strings for all configured devices. A local copy of messages is stored to a log file for audit purposes
- Manage and maintain connections to any number of TL1 Network Elements. The bridge includes a configurable port number for target devices as well as configurable time element per device
TL1 to BEM Datasheet
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