What We Offer

Seamless Technologies' Professional Services group offers a wide variety of solutions for customers.


- QuickStart Advanced consulting for   connector installation and configuration

 - CMDB enablement, audit and process   definition

 - Integration from any data source to   BMC Atrium CMDB


Seamless Technologies Real Time Data Pump for CMS/CMDB Overview

Automatically load pre-mapped third party source data into BMC Atrium CMDB
As your company's Remedy usage increases and your need for a more robust and reliable CMDB becomes more of a focus, you need to be sure that the data in that CMDB is harvested and managed with ease and accuracy.

If you have a CMDB initiative underway, we would like to share with you a number of ways in which Seamless can simplify your CMDB implementation.



CMS/CMDB Connector List

The following products are connected to BMC Atrium CMDB:


BlackBerry Enterprise Server (BBES)


Cisco Network Compliance Manager (NCM)

CiscoWorks Resource Manager Essentials (RME)

HP Network Automation (NA)


HP Service Automation Reporter (SAR/OMDB) for (SA/NA data)


HP OpenView Network Node Manager (NNM)

IBM Tivoli Application Dependency Discovery (TADDM)

Microsoft System Center Operations Manager (OpsMgr 2007)


Microsoft SMS 2003


Storage systems (EMC, HP)


Universal (XML, JDBC, ODBC, flat files)


VM Management (VMware ESX)

More Seamless Products

Microsoft System Center Configuration Manager (Configuration Manager) to BMC Atrium CMDB
High Speed, High Volume Loading and Translation of Data into BMC Atrium CMDB
The Seamless integration of Microsoft System Center Configuration Manager (Configuration Manager) or SMS to BMC Atrium CMDB provides an automated process for defining, extending, mapping, loading, reconciling and updating the BMC Atrium CMDB. This enables the use of end-to-end, ITIL Asset, Incident and Change management processes in the Remedy ITSM suite.

Key Functionality


  • Best practice mapping and reconciliation of Configuration Manager Classes to CIs and relationships in the BMC Atrium CMDB

  • DSL managed configuration management of software inventory

  • Field level modifications can be made via a license verified configuration file

  • Configurable to launch Remedy workflow at several points in order to open tickets or run audits

  • Designed for high speed, high volume and efficient data integration

  • Automated updates of the asset and component repositories discovered and managed by Configuration Manager

Benefits


  • Enables ITIL, CM, AM, IM, PM, SIM processes across tool and organizational boundaries by synchronizing data and states

  • Enables automated and up to date asset inventory and allows customer to focus labor on the reason they bought the BMC solution, not technology delivery.

  • By populating and reconciling BMC Atrium CMDB with Configuration Manager information, time-consuming manual processes and costs required for enabling asset synchronization are drastically reduced

  • Enables the integrated data to be viewed, managed and modeled by BMC Impact Manager, BMC Remedy Asset, BMC Remedy Change, BMC Configuration Management (Marimba) and all other BMC and third party applications which are CMDB-aware
Microsoft Configuration Manager 2007/SMS 2003 to BMC Atrium CMDB Datasheet
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