Seamless
Professional Services

Seamless provides evaluation, design and implementation services for technology and process redesigns or green-field solutions. Specializing in discovery and asset management, and their integration into IT Operations.

      GUARANTEED!


Seamless is highly specialized and experienced with over 600,000 objects under management.

Our 5 step methodology reduces the service defects, decreases the cost of ownership, and improves the service quality. Our solution provides the best solution to support your IT improvement process, such as ITIL or 6S, or your IT initiatives.

Vist our bmcservices website for further information.


MOM to BMC Impact Manager Integration

Patrol for MySQL KM

Patrol for Netegrity Siteminder KM

BMC Reporting 1.0

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Seamless FlowMon

Key Features

  1. Reads RADIUS, raw text logs, IPDR, and transactional records in real-time or transactional
  2. Real time - graphical and tabular data to the customer via a web browser
  3. Real time service (user tunable) SNMP alerts
  4. Drill down from the service level via a 5Min realtime Java Graph
  5. Graphical and tabular views
  6. Light-weight JAVA Client
  7. Status “Weather Chart” for network-wide performance
  8. User-Selectable background maps and images Provides
  9. Instantly recognizable status for the entire service network
  10. Long term database file storage - Oracle, MSSQL, MySQL
  11. Short term real-time reports
  12. Reports at the:
    1. Service level
    2. Bundle level
    3. Switch level
    4. link/port level
  13. Built in Telco Interfaces - XML, SNMP, ODBC and CORBA for
    interconnectivity to other OSSes
  14. Structured billing file creation
  15. New (localized to your customer's record format) bridges can be built on
    average in 5 days.
  16. Carrier Class High Availability architecture - proven in a a global
    carriers environment for over 2 years
  17. Scalable architecture
  18. High Capacity - tested to over 400 records per second
  19. User configurable parameters
  20. Built-in GUI customization by the end user
 
Ad-Hoc Historical Reporting:
  • Data source is any compatible database which FlowMon has logged to
  • User selects begin and end data time, along with interval used to annotate data points
  • Oracle, MSSQL, MySQL currently supported

     Ad -Hoc & Real-Time Monitoring:

  • User-Selectable end points
  • Aggregation by Gateway, Bundle, and Dialing Prefix
  • User-Selectable metrics
  • Metrics include active calls, call attempts, packet loss, blocked calls, cranked-back calls, RNA/Busy, Short Holding Time, etc.
  • Graphs updated each second, and display data for last five minutes

Real-Time VoIP CDR Based Network Monitoring:

  • Light-weight JAVA Client runs in any browser
  • Graphically displays Real-Time inter-POP status
  • “Weather Chart” for network-wide performance w/Blocking,
  • Loss & Completion Percentages
  • User-Selectable background maps and images
  • Provides instantly recognizable status for the entire network

Real-Time VoIP Performance Reports:

  • 5 Minute Activity & Load Performance Reports, with hotspots identified
  • Ingress/Egress reporting
  • Available through web interface or XML
  • Aggregated by GW, Bundle, GW Pair, Bundle Pair, Bundle to GW, GW to Bundle, Bundle to NPA/NXX
  • Logged in FlowMon compatible database
  • Delivered via XML, using FlowMon server-side HTML formatter for native web interface
  • Select any previous 5 minute report from the database to compare
  • Samples indicative of trouble automatically colored in red
 
For a full demonstration of Seamless Flowmon™, please contact Seamless Techologies