Benefits Delivered
SEAMLESS DATA PUMP™
Data and event level integration in 2-4 hours versus 2-6 months of consulting using other approaches
Seamless Technologies has developed a series of Business Service Management accelerators as connectors targeted at helping to automate integration requirements at different levels of integration. These include event-based, data-based service impact connectors, as well as workflow/trouble ticket integration for ITIL service support automation.
The connectors are designed to accelerate new or existing deployments and reduce time to value of costly vendor products.This approach insulates IT adopters from having to become de facto "domain experts" in knowing what to do with data fields in order to map to their specific priorities for CMDB population and event correlation.
We shift the focus from how do I map, load and maintain the CMDB to what's the business use of end-to-end CMDB/CMS configuration automation data and Business Service Management based on automatically maintained live data. Our approach to dependency mapping is different in that we build relationship maps in the CMDB based on your existing investments in tools, people and processes which can be complementary to dynamic discovery tools, or standalone, depending on your maturity and needs.
