Seamless ITIL Middleware™ - Out of the box, data center automation for data & event integration & automation

Save significant time, effort and money by using our proven products to decrease ITIL project costs

Seamless offers ITIL, DCA & BSM enabling data and event integration products for Microsoft SCCM/SMS/SCOM, BMC Software's Remedy Service Desk and enterprise management tools, HP/Opsware data center automation products, and MySQL AB tools. Seamless provides ITIL process enabling event and Atrium CMDB data bridges.

Seamless Event & Incident/Problem Connectors & Rules Conversion Tools

Microsoft MOM 2000/2005 & SCOM 2007 integration to BMC Event Manager (BEM/SIM) Connector... Microsoft & BMC customers who use both MOM/SCOM and BMC Impact Manager (BEM/BIM/SIM) can use this integration to enable MOM/SCOM event data to be viewed, managed and modeled by BMC Impact Manager. The customer can then use one console for enterprise-wide event correlation, management and service impact model management, thus reducing MTTR, and improvong availability.

Microsoft MOM 2000/2005 & SCOM 2007 to BMC Performance Manager (BPM/Patrol) Event Connector... Enables organizations to be capable of forwarding MOM/SCOM events through to BMC Performance Manager (and therefore PEM) enabling joint BMC Software and Microsoft customers to manage and understand how MOM/SCOM events affect the business from a common event stream thus reducing MTTR by spending less time looking for problems on multiple screens.

Microsoft SCOM2007 to BMC Remedy Helpdesk Connector (ITSM V7.x, Incident/Problem)... The Seamless Integration of Microsoft Systems Center Operations Manager® (SCOM) 2007 to BMC® Remedy automates the creation of Remedy tickets based on incidents or problem alerts in SCOM. This helps leverage the value between MOM/SCOM 2007 and Remedy ARS or ITSMv7 cohesively for shorter time to diagnosis and time to resolution (MTTR) and availabilty.

MySQL Knowledge Module (MySQL KM) for BMC Performance Manager (BPM and Patrol) Connector... The BPM (Patrol) Knowledge Module for MySQL allows its users to quickly and effectively monitor all distributed MySQL instances. The collected database performance metrics are available from within the BMC BPM (Patrol) monitoring environment. The Knowledge Module for MySQL is robust, and offers enterprise-level performance, availability and capacity related metrics.

BMC PEM to BEM Rules Conversion Engine ... Seamless' conversion utility automatically converts the PEM and TEC rule bases into native BMC BEM/BIM/SIM rules language.

Tivoli TEC to BEM Rules Conversion Engine ...Seamless' conversion utility automatically converts the PEM and TEC rule bases into native BMC BEM/BIM/SIM rules language.

BMC Patrol (BPM) to MOM 2005 ...Seamless' event bridge can reliably send events from BMC Patrol to Microsoft MOM 2005.

Seamless Asset / Change & CMDB bridges

Microsoft SMS 2003/2005 & SCCM 2007 to BMC Atrium CMDB, ITSM V7, and BMC SIM Connector... Automatically defines, extends, maps, loads, reconciles, and updates differntial SMS/SCCM data in the production BMC Atrium CMDB, thus enabling the use of end-to-end ITIL Asset, Incident and Change Management processes in the Service Desk with the MS SMS/SCCM tools. This product is an API based high speed, guaranteed delivery, highly reliable data bus which populates the BMC Atrium CMDB with SMS or SCCM data. It does not rely on the services from BMC's EIE/AIE, It allows end-user data loadong configuration control via a flat file or the Remedy DSL for CIs, attributes and relationships to be loaded.

HP Opsware OMDB (SAR) to BMC Atrium CMDB Connector - Service Automation Reporter (SAR) to BMC Atrium CMDB... For users of HP's BTO Opsware SAR (OMDB - SAS, NAS, NCM and PAS datasets), and BMC Remedy Remedy ITSM, Seamless offers a product to integrate the specific object configuration data and object-to-object relationship information in the HP SAR (Opsware OMDB) with the Remedy ITIL Helpdesk and Change tickets into a single view of configuration, change and incident information. Seamless' connector loads the data (including differential) from the HP SAR (Opsware OMDB) into the BMC Atrium CMDB, and then reconciles the data into the production Atrium CMDB dataset. This bridge is typically sold in addition to the RBA process automation tool.

HP/Opsware SAS to BMC Remedy Connector ... Allows HP/Opsware SAS policy failures and resultant changes to automatically submitted as a BMC Remedy change request to be reviewed by the appropriate SMEs and then classified and review for risk, approved and then once approved, executed. With Seamless's tool, HP/Opsware configuration changes become a change request in the service desk Change Management (CM) process, and once approved are automatically executed using the opsware SAS tool, for a closed loop change and configuration management system which automates the data center.

Cisco RME to BMC Atrium CMDB Connector ... Open Source development that is designed to provide a unidirectional integration between CiscoWorks® Resource Manager Essentials (RME), a network management solution for Cisco switches, access servers, and routers and BMC® Atrium® CMDB version 2.x.

For additional information, trial versions of the products and pricing - Please call +1.973.326.8900 x2012 or email us at

Seamless is a technology partner with BMC Software, Microsoft HP/ Opsware, SUN (and MySQL AB)