Benefits Delivered

Seamless Technologies Pre-configured and Automated Data and Event Integrations

Data and event level integration in 2-4 hours versus 2-6 months of consulting using other approaches
Seamless Technologies has developed a series of Business Service Management accelerators as connectors targeted at helping to automate integration requirements at different levels of integration. These include event-based, data-based service impact connectors, as well as workflow/trouble ticket integration for ITIL service support automation.

The connectors are designed to accelerate new or existing deployments and reduce time to value of costly vendor products.This approach insulates IT adopters from having to become de facto "domain experts" in knowing what to do with data fields in order to map to their specific priorities for CMDB population and event correlation.


We shift the focus from how do I map, load and maintain the CMDB to what's the business use of end-to-end CMDB/CMS configuration automation data and Business Service Management based on automatically maintained live data. Our approach to dependency mapping is different in that we build relationship maps in the CMDB based on your existing investments in tools, people and processes which can be complementary to dynamic discovery tools, or standalone, depending on your maturity and needs.

How Seamless Can Help
Seamless Technologies Professional Services Group
offers a wide variety of solutions for customers.
  • Event Filtering

  • Rule Development for Service modeling

  • Conversion from Tivoli TEC to BMC Event Manager

  • Additional event sources integration

  • Integration with BMC Patrol and BMC's BPM (BMC Performance Manager)

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Seamless Technologies' Conversion Utility for BMC Patrol Enterprise Manager to BMC Event Manager
Seamless's conversion utility automatically coverts the PEM rule basis into native BMC BEM/SIM rules language
BMC Event Manager (BEM) offers many exciting capabilities and provides a tight integration to many other BMC solutions such as BMC Service Impact Manager (SIM), BMC Performance Manager and Remedy ITSM Suite

BMC recommends
BMC Patrol Enterprise Manager (PEM) customers should migrate to BMC Event Manager as PEM v4.5.00 is the final release of this solution.

Key Functionality


  • BEM's Enhanced performance and accuracy
  • Event queuing; event processing; ticket, email and event reductions
  • Guaranteed delivery during event storms
  • New parameter definitions to support latest MySQL versions
  • Service Modeling with BMC Service Impact Management (SIM)
  • Advanced quiesce/blackout period solution

Benefits


  • Enables customers to move forward with BMC's BSM strategy utilizing one of their premier products
  • Seamless' conversion utility substantially reduces the amount of time and effort required to migrate from PEM to BEM
  • Reduced errors and increased quality as a result of using a tried and tested methodology for migration
PEM to BEM Datasheet
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