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Seamless Technologies CollabNet TeamForge™ ALM platform to BMC® Atrium™ CMDB Connector Advances Application Lifecycle Management

Continuous process improvement: Seamless Connector for CollabNet TeamForge provides real-time synchronization between the Change Management process and application release process

Integration with ease:  Significantly reduce laborious manual process steps and costs in enabling Asset, Service Desk, Change and Configuration processes.

Deliver more, faster: Process improvements can maximize project agility and optimize resource utilization. Seamless’ Connector for CollabNet TeamForge improves availability and quality of service by consolidating disparate silos. .

Why Seamless and CollabNet?

Before installing the Seamless TeamForge to Remedy Integration, the Operational Change Management process and the application release process were completely separate silos.

With the introduction of this connector, customers get a complete ITIL view of application lifecycle components as Configuration Items (CIs) within the CMDB which help recognize the relationships between different application components. This provides regulatory and process compliance and business and operational efficiency gains.

Seamless CollabNet TeamForge to BMC Atrium CMDB Datasheet

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CollabNet TeamForge™ ALM platform to BMC® Atrium™ CMDB
A single pane of glass for all environment changes associated with a developed application
Seamless' CollabNet TeamForge ALM platform to BMC Atrium CMDB "Apps to Ops Data-pump" is based on our Universal Connector Platform. It provides real-time synchronization of the SCM/ALM (Source Code Mgt / Application Lifecycle Mgt) artifacts from the software (application) development teams (including links to projects, packages, and releases, etc) to CollabNet's Subversion module. The integration enables an exciting end-to-end use cases for application lifecycle management, automation control and defect tracking; providing real-time visibility and traceability from IT operations (Service Desk, Asset Mgt, Change Mgt, App Release Mgt, etc..) to development (app-dev), by user or objects.. This product will show value within an hour after installation and is risk-free, and easy to implement

Key Functionality


  • Enhance CMDB views with application and code based relationships

  • Control approval base application updates and code release process

  • Reduce complexity of CMDB CI population, access, change, change detection and auditing

  • Integrate Change Management process and application release process according to best practice mapping guidelines

Benefits


  • Provides updated asset information in the CMDB so the AR System developer can implement the workflow to their Service Desk applications enabling Service desk agents to include latest asset information with all issues. The integration makes the application development and service desk processes more efficient.

  • Reduces process design, CMDB population and design, technology deployment, integration labor and maintenance costs plus enables customer efficiency and improvement programs using ITIL aligned service programs