Seamless Technologies' Professional Services group offers a wide variety of solutions for customers.
- QuickStart Advanced consulting for connector installation and configuration
- CMDB enablement, audit and process definition
- Integration from any data source to BMC Atrium CMDB

Automatically load pre-mapped third party source data into BMC Atrium CMDB
As your company's Remedy usage increases and your need for a more robust and reliable CMDB becomes more of a focus, you need to be sure that the data in that CMDB is harvested and managed with ease and accuracy.
If you have a CMDB initiative underway, we would like to share with you a number of ways in which Seamless can simplify your CMDB implementation.
The following products are connected to BMC Atrium CMDB:
Cisco Network Compliance Manager (NCM)
CiscoWorks Resource Manager Essentials (RME)
HP/Opsware Network Automation (NA)
HP Service Automation Reporter
(SAR/OMDB) for (SA/NA data)
HP OpenView Network Node Manager (NNM)
IBM Tivoli Application Dependency Discovery Manager (TADDM)
Microsoft System Center Configuration Manager 2007 (SCCM 2007)
Microsoft System Center Operations Manager 2007 (OpsMgr 2007)
Seamless Technologies BBES to BMC Atrium CMDB connector provides a data center quality, automated solution to extract, map and populate the BMC Atrium CMDB with BlackBerry Enterprise Server discovered attributes and relationship asset information.
Key Functionality
- Documented and configurable predefined class maps of BBES to BMC Atrium CMDB
- Supports both full load and partial/delta updates to the CMDB
- Simplifies CMDB CI population, access, change, change detection and audit
- Built-in functions to translate, manipulate and normalize the source data
- High performance, multi-threaded and runs as a service
- Run Book and process automation compatible
Benefits
Maximize your investments in your BlackBerry and BMC product set
Enables the integrated data to be viewed, managed and modeled by BMC Impact Manager, BMC Remedy Asset, BMC Remedy Change, BMC Configuration Management (Marimba) and all other BMC and third party applications which are CMDB-aware.
Support for ITIL Processes
Enables ITIL CM, AM, IM, PM, SIM processes across tool and organizational boundaries by synchronizing data and states.
Automated and Up-to-date Asset Inventory
Delta updates of the BBES repositories are automatically registered and managed by the connector. The frequency of updates can be set as per the customer's specific requirements or as they occur.
